Glossary · Business & Sourcing

What Is Freight Forwarder?

A freight forwarder is the logistics company that arranges transport for a shipment: booking space with carriers, consolidating cargo, preparing documentation and handling customs formalities at both ends. For cosmetics, a forwarder familiar with regulatory documentation adds value well beyond moving boxes.

Why it matters when you source

The forwarder is who you call when a shipment is stuck, so the relationship matters more than the rate card. Ask whether they handle cosmetics regularly and which documents the destination requires, before booking the first container.

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