Terms of Service
Last updated: September 28, 2026
These terms govern the use of www.chinacosmeticslabs.com and the basis on which China Cosmetics Labs (operated by Guangdong Kuaiying Biotechnology Co., Ltd.) provides quotations and manufacturing services to business customers. All services are provided business-to-business; we do not sell to consumers.
1. Quotations
All quotations are valid for 30 days unless stated otherwise. Prices are ex-factory (Incoterms 2020, FOB/Guangzhou unless agreed in writing) and depend on formula, components, order quantity and packaging. Final pricing is confirmed in a signed purchase order or sales contract.
2. Samples
Sample lead time is 7 days for stock formulas and most custom builds. Sample fees may apply and are credited against the first mass-production order. Samples are provided for evaluation only and are not resale-ready products.
3. Orders & Payment
Orders are confirmed by signed contract or proforma invoice. Standard payment terms are 30–50% deposit with the balance due before shipment. Production lead time is 10–15 days after formula and packaging approval, unless a longer period is agreed in writing for custom tooling or components.
4. Quality & Compliance
Goods are manufactured to the approved Golden Sample and shipped with a batch certificate of analysis, microbiology report and stability summary. Brand owners are responsible for the regulatory position of their products in their destination market (claims, labeling, registrations); we provide formulation and documentation support for FDA MoCRA, EU CPNP and other regimes on request.
5. Intellectual Property
Customer trademarks, artwork and, for exclusive ODM projects, developed formulas remain the property of the customer per the signed agreement. Reverse-development briefs are accepted under NDA; we do not knowingly infringe third-party patents, designs or trademarks.
6. Liability
Claims for defects must be submitted within 30 days of receipt with evidence (photos, batch numbers, retained samples). Our liability is limited to the invoice value of the affected batch. We are not liable for indirect or consequential losses. Nothing in these terms limits liability where doing so would be unlawful.
7. Returns & Refunds
Custom-manufactured goods are made to order and are not returnable except for confirmed manufacturing defects, which will be remedied by replacement, rework or refund of the affected batch at our discretion. Sample fees are non-refundable but credited per Section 2.
8. Governing Law
These terms and any contract concluded under them are governed by the laws of the People's Republic of China, with disputes subject to friendly settlement first and, failing that, arbitration or the competent courts of the place of our business registration.
9. Contact
Questions about these terms: sales@chinacosmeticslabs.com or via our contact page. See also our Privacy Policy.