Sample Policy & Process
Before you commit to a bulk order, you need to test the product. Here's exactly how our sampling process works.
Sample Fees
| Sample Type | Cost | Refundable? |
|---|---|---|
| Existing formula sample | $50–$100 | Yes, credited on bulk order |
| Custom formula sample | $150–$300 | Yes, credited on bulk order |
| Packaging sample | $20–$50 | No |
Shipping
- Express (DHL/FedEx): 3–5 days, $30–$60
- Standard air: 7–10 days, $20–$40
- Shipping cost is borne by the buyer
Turnaround Time
- Sample preparation: 7 days from brief confirmation — the same for existing and custom formulas
- Revisions: 7 days per round
- Mass production after sample approval: 10–15 days
How to Request Samples
- Fill out the quote request form
- Tell us which products you want to sample
- We confirm availability and send you a payment link
- We ship your samples within 7 days
Sample FAQ
Do you offer free samples?
We charge a small sample fee, but it's fully refundable when you place a bulk order.
How many revisions can I request?
Up to 2 revisions are included in the sample fee. Additional revisions may incur a small charge.
Can I get samples of packaging?
Yes, we can send packaging samples separately. Packaging samples are not refundable.